ABSTRACT
Collaboration brings people, process, and technology together. Collaboration plays a crucial role in actively engaging the target audience and hence plays a key role in digital strategy. Enterprise collaboration mainly aims to foster enterprise social networking and leverage crowd wisdom. Personalization combined with collaboration and knowledge management would provide a unique value addition to both the portal user and for the organization. The main collaboration tools are audio and video chat, messengers, blogs, wikis, communities, internal and external social media platforms, activity streams, on-demand feeds, podcasts, web conferencing and document sharing tools. A portal provides core services such as personalization, fine-grained access control through role-based access, knowledge workflows content management services, and presentation components. The integration layer leverages the integration capabilities of the underlying portal platform. Content can be retrieved from content services using web services. Rules configuration will be used to retrieve personalized content based on the rules defined by the personalization editor.
