ABSTRACT

Fallibility is intrinsic to human behavior. As Alexander Pope (1688-1744) put it, “to err is human.” That might explain why there are many terms (e.g., errors, mistakes, failures, blunders, faults, slips, and lapses) to describe situations where things do not happen as we expect. Regardless of what we call them, human error is pervasive. Just like gravity and weather, it is an unavoidable fact of life that occurs every day and every hour-as we speak, as we drive, and as we do other daily routines.