ABSTRACT

A trashcan does not engender a sense of hospitality. Trashcans used behind the front desk should be positioned so that guests cannot see them.

Assigned to: ________________________

Projected Date of Implementation: ___________

#46

During prime check-in hours, keep a beverage dispenser of infused water in the lobby area. Guests can be instructed to help themselves to the water that can be infused with avors such as strawberry or cucumber.