ABSTRACT
A rookie supervisor who is too intimidated by his/her team to provide regular and substantive feedback is demotivating for those on the team who strive for excellence. Similarly, a veteran supervisor who has grown withdrawn and complacent through the years can be equally demotivating. e proper design and use of feedback is the backbone of a well-managed team. e word ‘team’ is purposefully used throughout this paragraph because the word allows for a useful analogy: Take a moment to imagine a soccer or football team whose coaching sta does not oer the players feedback regarding how to improve (i.e., coaching); how would the team perform? e answer is obvious.
