ABSTRACT
Key Points .............................................................................................................. 235 From Modernist Safety to New Era Safety ............................................................ 236 Modernism and Zero Vision ................................................................................... 237
Optimism and Progress toward Zero ................................................................. 237 Zero Upside Down ............................................................................................ 238 Are Accident-Free Organizations Possible? ...................................................... 243
Safety Culture and People as a Problem to Control ...............................................245 Deference to Expertise ........................................................................................... 251
The “Prima Donna Syndrome” ......................................................................... 253 Psychological Entitlement ................................................................................. 255 Narcissism in Groups ........................................................................................ 257 Self-Esteem and Myth-Making ......................................................................... 259 Deferring to Expertise While Dealing with “Prima Donnas” ...........................260
Need for Resilience ................................................................................................ 262 Engineering Resilience into Organizations .......................................................265 Safety as the Presence of Capacities .................................................................269
Training for Resilience: Fidelity and Validity ........................................................269 Resilience and a New Era.................................................................................. 271
