ABSTRACT

Healthcare is riddled with delays. Almost all of us have waited for days or weeks to get an appointment withaphysicianorscheduleaprocedure,anduponarrivalwewaitsomemoreuntilbeingseen.Inhospitals,itisnotunusualtofindpatientswaitingforbedsinhallways,anddelaysforsurgeryordiagnostic tests are common.