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20 Pages

Stakeholder Management

The Stakeholder Management questions on the PgMP® certification exam, which constitute 16% of the exam, or 27 questions, focus on the importance of stakeholder identification, management, and engagement throughout the program’s life cycle and even when the program is first being proposed. They also emphasize the link between stakeholders and effective communications, since communications is the key competency for program managers, and so much of the program manager’s time is spent in communications given the large and diverse numbers of stakeholders on programs. Therefore, other questions focus on communications planning and distributing information to stakeholders in the format needed, at the desired frequency, and with the desired level of detail.