ABSTRACT
Organizational vision and mission give direction to its operations. This vision is critical to the success of a business. Policies and procedures create an internal system to ensure employees follow the objectives set to help follow the company’s vision. Policies control the direction of employees and help establish goals for the business. For consistency, policies should be in writing. Written policies provide a consistent reference for employees to follow when striving to achieve objectives and reach goals. Unwritten instructions cause work to be performed inconsistently, thereby causing business interruptions.
