ABSTRACT
Electronic documents offer the possibility of presenting virtually unlimited amounts of information to readers in forms which can be rapidly searched and structured to suit their needs. However, poor design and a failure to consider the user often combine to compromise the realization of this potential.; In this book, Dillon examines the issues inv
TABLE OF CONTENTS
chapter 2|17 pages
Electronic documents as usable artefacts
2.1 The emergence o f usability as a design issue
chapter 8|16 pages
A framework for the design of electronic texts
8.1 Theory versus empiricism: the strained role o f