Decision Support for Production Scheduling Tasks in Shops with Much Uncertainty and Little Autonomous…

Computerized decision support systems have been advocated as useful tools for schedulers to use and there have been many systems developed (e.g., Hess, 1995; Melnyk, 1995; Friscia, 1997; Weil, 1997). Unfortunately, the number of shops using such tools is relatively meager and there has not been widespread implementation and sustained use (Wiers 1997a).