ABSTRACT

In recent years, the promotion of a culture of safety has, in many countries, become one of the key issues in patient care. It has been argued that a positive safety culture (or climate) is essential for minimizing the number of preventable patient injuries and their overall cost to society (e.g., Kohn, Corrigan, Donaldson, 1999; Nieva & Sorra, 2003; Zhan & Miller, 2003). At the same time, there is also an increasing recognition that it is necessary to deter­ mine the relationship between the effects of safety culture on health care outcome. (Gershon, Stone, Bakken, & Larson, 2004; Scott, Mannion, Davies, & Marshall, 2003a; Scott, Mannion, Marshall, & Davies, 2003b;). Efforts in this direction are, how­ ever, hampered in two respects: First, patient safety outcomes are hard to establish and validate across different patient populations and health care ser­ vices; and second, there is no generally accepted model of safety culture and climate, identifying its components and their interrelationships (Collins & Gadd, 2002; Flin, Mearns, O’Connor & Bryden, 2000; Guldenmund, 2000; see chapter on “Safety Culture in Healthcare” in this handbook).