ABSTRACT
Case Study Elements ...................................................................................................................... 130 Keywords ....................................................................................................................................... 131 Abstract .......................................................................................................................................... 131 Glossary ......................................................................................................................................... 131 Background .................................................................................................................................... 132
Context ...................................................................................................................................... 132 Relevant De£nitions .................................................................................................................. 133 PertainingTheories ................................................................................................................... 134 Guiding Principles ..................................................................................................................... 135 Characterizations ....................................................................................................................... 135
Purpose ........................................................................................................................................... 138 Known Problems ....................................................................................................................... 138 Mission and Desired Capabilities.............................................................................................. 138
Enterprise System/System of Systems ........................................................................................... 140 External Environment, Generic Factors .................................................................................... 140 External Environment, Speci£c Factors .................................................................................... 141 Structure and Constituents ........................................................................................................ 141 Internal Relationships................................................................................................................ 144 Boundaries, Extended Enterprise .............................................................................................. 145 Scope ......................................................................................................................................... 146 Sponsorship and Governance .................................................................................................... 146 Stakeholders and Stakeholders’ Concerns ................................................................................ 147
Shareholders ......................................................................................................................... 147 Employees ............................................................................................................................ 147 Vendors ................................................................................................................................. 147 Contractors ........................................................................................................................... 147 Clients ................................................................................................................................... 148 Auditors and Regulators ....................................................................................................... 148
Constraints................................................................................................................................. 148 Context of Enterprise System/System of Systems .................................................................... 149
Fundamental essence Thecasestudyisaboutdrastictransformationofthestrategyandbusinessmodelofanenterprise thatincorporatesautonomousbutinterrelatedbusinessunits.Newcapabilitiescreationwasthe transformationobjective;additionaltransformationoutcomewastheextended enterprise,which has been formed in the business environment of the enterprise.