ABSTRACT

This chapter discusses the methods and techniques to be used for an ergonomics evaluation of products, product interfaces and systems. In this context evaluation is seen as an interactive part of all stages of the design process. It plays an integrative role in design and is concerned with ensuring a high degree of likelihood of user's acceptance. Traditional and new evaluation methods and tools, such as task analysis, checklists, T A (talk/think aloud) protocols and CAD simulation, are addressed. The paper also highlights the issue of user-artifact-designer interaction in order to reinforce the need for a consistent user-centred design approach, from concept generation to artifact/system development and production.