ABSTRACT
As a food company hires a quality control manager and begins the process of implementing the quality control program, the role of quality control within the company should be examined. What is the quality control department’s job within the company? What is the relationship between quality and production? Between quality and vendors or suppliers? Between quality and customers? Between quality and regulatory agencies? Each of these relationships has distinguishable characteristics and unique dynamics that lead to the overall success or failure of the quality control manager and program.
