ABSTRACT
Who is responsible? Or, more commonly in some companies, who is at fault? This question or concern crops up constantly within a manufacturing facility as the two basic functional parts, production and quality control, strive to produce a product that is of the highest quality and yet attain the highest efficiency possible. In many manufacturing environments there is a struggle between production and quality control personnel as each department strives to fulfill its assigned responsibility. Production wants to make as many products as it can within a given period of time; this is acceptable until quality control institutes measures to control the consistency of the product and ensure the safety of the food. This causes conflict because, in most cases, it requires additional time and energy. Do not worry because this is a normal departmental relationship that must be managed correctly by management.
