ABSTRACT

As the world is now in an era of scientic discovery and application, it is imperative that health care professionals interact with and draw upon the skills and knowledge of experts in many disciplines. Health care is the largest industry in the United States, currently employing more than 13 million individuals, with an expected growth of approximately 25% annually from 2011 through 2020 (Borkowski 2005). Each segment of the health care industry has various social, technological, economic, competitive, and political structures that might have an impact on organizations in

Introduction ......................................................................................................................................97 Purpose ........................................................................................................................................98

Background ......................................................................................................................................98 CaseView Feature ........................................................................................................................99