ABSTRACT
There are two significantly different communication styles in our world and each is deeply embedded in one’s culture. Americans are direct and explicit with the meaning conveyed in their words, spoken and written. For those for whom communication is more subtle, indirectly the American way can seem abrupt, even rude, American’s desire for written documentation (meeting recaps, lengthy contracts) can seem annoying and distrustful. Yet, it reflects the reality of their mobility (changing jobs, teams, projects) which means they may not complete a project once it’s started. Written documentation ensure that everyone understands the agreements, plans and can follow the plan even if the person who began, who originated the program, is no longer attached to a project. Rude or efficient? It depends on your perspective.
