chapter
22 Pages

Project Management

IT project management refers to the processes and techniques used in the beginning-to-end development of software or other systems. Program management is one of the key controls that ensures delivery of projects on time, on budget, and with full functionality. The purpose of project management is to identify, establish, coordinate, and monitor activities, tasks, and resources for a project to produce the product or services meeting the requirements. Effectively controlling projects requires a disciplined approach to project initiation, execution, implementation, and post-implementation. This includes having the right people involved, following standard project management processes, and using a set of project management tools for effective execution. C

T recognizes project management as a process that impacts both the effectiveness and efficiency of information systems and involves IT resources that include people, applications, technology, and operational facilities. It describes the controls over the IT process of managing projects that satisfy the organizational business requirement. It takes into consideration the following:

• Business management sponsorship of project • Program management • Project management capabilities • User involvement • Task breakdown, milestone definition, and phase approvals • Allocation of responsibilities • Rigorous tracking of milestones and deliverables • Cost and manpower budgets, and balancing internal and external

resources • Quality assurance plans and methods • Program and project risk assessments • Transition from development to operations (C

T)

Project Management Process

The project management process involves two basic elements:

• A project management life cycle (PMLC) that can be applied generically — but often tailored to fit the project size — to any project. This chapter focuses on project management processes.