chapter
39 Pages

Using Tools and Techniques in IT Operation Reviews

Chapter 17 examines the multitude of support tools available to the IT auditor, which assist him in auditing IT operations. As this chapter suggests, the auditor’s tool kit is a critical component in controlling audit processes through today’s complex environment. The chapter will provide examples of uses of Computer-Assisted Audit Tools and Techniques (CAATTs) and the lessons learned as they pertain to audits of operations and issues of efficiency and effectiveness.