ABSTRACT
When a consumer product is implicated as the possible cause of serious injury or death, inquiry often focuses on what company officials knew about the risk and when they knew it. How soon after learning about the possibility of danger, or its foreseeability, did they do something to correct the problem? What measures were in place to avert needless injuries? To what extent were human factors considerations weighed, early on, to identify and anticipate the risk? How conscientious was the company in addressing a hazard, once it was brought to its attention?
