ABSTRACT

Why doesn’t the office – where all the clever people we need to run an information economy are housed – get the management attention it deserves? Perhaps it is because many managers have inherited the idea that the office is a minor appendage to real production, something that has to be put up with if not bitterly resented. If so, they are wrong. Often today the office is the business, certainly offices have become much more central to business performance. Business can now use office space aggressively and imaginatively as a major factor of production as well as a powerful way of expressing values.