ABSTRACT

Enterprise Resource Planning (ERP) has become a key business driver in today’s world. Organizations spend billions of dollars and countless hours implementing Enterprise Resources Planning systems (ERPs) to attain better performance. The successful implementation of an Enterprise Resource Planning (ERP) system in any organization can be affected due to the culture within the organization, which could be a characteristic of the culture within a particular society. Implementing an ERP system is a major cultural change for any organization. This chapter explores the impact of culture in the implementation of ERP systems based on a literature review. By identifying relevant culture factors, managers can better prioritize implementation efforts and resources to maximize success of ERP implementations. The impact of culture in the implementation of ERP systems is also discussed.