ABSTRACT

There may be may be a point about corporate integrity at the centre of the John Lewis case study. As Robert Solomons notes, integrity is perhaps more a collection of virtues than a single virtue.8 Integrity can be taken, first of all, to involve integration, unified thinking which explicitly brings together the principles and practice of the corporation. The whole system of JLP is designed to ensure that practice is measured against the founding principles. Close to this holistic approach is the idea of harmony, much beloved by Spedan Lewis. Richard Higginson notes the Jewish concept of Shalom – health, harmony, right relationships – as being a corporate form of integrity.9 Second, integrity involves consistency of behaviour in different areas of operation, and different relationships. Flanders et al. note consistency and coherence as two key features of the Partnership.10