ABSTRACT
In recent years, scholars and practitioners alike have shown a great interest in understanding various negative acts in the workplace. These negative acts include behaviors such as making offensive remarks, threatening others, isolating an individual so he or she has difficulty working, harshly criticizing others, making obscene gestures, giving someone the “silent treatment,” failing to transmit information, physical assault, and theft from other employees, among others. Scholars have recognized that despite the seemingly endless list of negative acts, these behaviors possess many commonalities. As such, constructs such as workplace aggression-e.g., behaviors by individuals to harm others with whom they work (Neuman & Baron, 1996)—have been proposed to encompass a wide array of negative acts at work. Workplace aggression and its relationship with conflict at work is the focus of this chapter.
