ABSTRACT

User Design offers a fresh perspective on how front-line learners (users) can participate in the design of learning environments. The author challenges the universal assumption that front-line users must be relegated to the role of offering input, and that the actual design activity of learning systems must still be conducted only by experts. The b

chapter 1|13 pages

User-Design: The Basics

chapter 2|11 pages

History and Research

chapter 3|20 pages

Tools for User Design

chapter 4|12 pages

Facilitating User-Design

chapter 5|20 pages

Conflict

chapter 6|8 pages

Leadership

chapter 7|14 pages

User Design and Systemic Change

chapter 8|7 pages

User-Design and Performance Technology