ABSTRACT
Thus, simulated scenarios are an excellent teaching device. But it probably profits no one if we simply turn our pupils loose on these scenarios. Action alone is of little value. What makes more sense is to assemble a battery of different scenarios that expose our participants to a “symphony of demands” posed by various systems. We should also have experts observe participants as they plan and act. These observers could pinpoint cognitive errors, and identify their psychological determinants. In carefully prepared follow-up sessions, the participants could be shown the kinds of mistakes they made and the probable causes. (Dörner, 1989/1996, p. 197)
By creating simulated scenarios with the cases provided in this book, students can wrestle with some of the multidimensional, complex, sustainability issues they will confront in several different roles including:
• tourists, • businesses providing goods and services to tourists, • governments or their agencies attempting to regulate the tourism in-
dustry, • members of a community receiving tourists, • organizations concerned with the health of the environment, or • combination of all.
