ABSTRACT

The Loss-Prevention Department The initial information or complaint concerning a violent threat or incident will be initiated by the loss-prevention manager. If information comes to the attention of a security officer, or if a complaint is reported, the officer shall immediately apprise his or her superior and request further direction. Although there will be times where the human resources or personnel department may become involved at the earliest stages, the loss-prevention department must be notified as soon as practical. This involvement is important, since the possibility of criminal or civil action initiated by any workplace violence or harassment issue must be investigated thoroughly. Consequently, the loss-prevention manager must have the authority to originate the investigation, compile approve the written report, and submit it to the threat assessment team (TAT) for further action. The lossprevention manager must notify the local law enforcement authorities of any act that is a violation of public law.