ABSTRACT

By now the message(s) should be clear — but they will be stated once again. An essential component of any BCP, DR, or EM plan is to be sure that care for personnel is given every consideration as a high priority. It should be expected that for some employees, their reactions and ability to return to regular work duties might lag behind the operational aspects of recovery. It will require a team effort to manage the immediate and long-term repercussions. So what can an organization provide for its employees in an effort to mitigate the impact and to ameliorate the situation? Discussion of some of the strategies, concepts, policies, and programs were woven into the content of the preceding chapters. However, at this point, the focus is specifically on services and programs.