ABSTRACT

The roles and responsibilities for public administrators are changing-just as the social, political, economic, and technological environment in which they manage. Technological changes are dramatic both for the speed in which technological advances are realized and the relative ease with which these advances can be adopted. The sheer volume of information that advanced technology generates can enlighten, as well as overwhelm, the most gifted administrators. In addition to environmental changes, demographic changes reflected both in the diversity of the workforce they supervise and in the needs of the citizens they serve present tremendous opportunities as well as administrative challenges. From a more traditional perspective, public administrators are facing changes associated with organizational structure-moving from hierarchical organizations to new, more complicated organizational forms such as networked organizations and multisector partnerships.