ABSTRACT

Investigation Policy A business or government agency must confront the risks and opportunities presented by the Internet. Signicant security and personnel suitability issues are created when individuals engage in illegal, illicit, and unethical behaviors online. Such behaviors include

• Unauthorized release of sensitive, proprietary information, either inadvertent or malicious

• Prohibited acts on work or personal computer systems that impact the enterprise, including criminal and antisocial behavior

• Time and attention-intensive personal pursuits that substantially distract individuals from their duties, may expose systems to malicious code, and may usurp IT resources, including computer cycles and network bandwidth using the enterprise network

In addition, large quantities of data posted on the Internet may contain references to applicants, employees, contractors, partners, customers, a merger/acquisition entity, or other individuals who have a relationship with the enterprise. Such references may include information with a material bearing on decision making or that may have a negative impact, such as unauthorized disclosure of proprietary information. The enterprise therefore should create a policy for dealing with Internet investigations where results must meet all applicable laws and regulations and withstand possible outside scrutiny.1 These standards do not preclude accessing opensource information, including Internet searching, for authorized purposes other than investigations.