ABSTRACT
In my experience, the single most common root cause for the perpetuation of errors and the incursion of waste at the job site level is leaders who exhibit poor attitudes. In this chapter, we’ll discuss issues concerning attitude that directly effect creating a Lean culture. Some of these, at first blush, might not seem so readily apparent. But an increased awareness of the subtle ways that your attitude can affect your team will help you to move forward with your Lean leadership efforts.
