ABSTRACT
No, this chapter isn’t devoted to the fine arts of deep breathing, meditation, yoga, or aroma therapy. But it is about something that we feel to varying degrees, all day, every day, but rarely acknowledge or talk about directly. That something is anxiety and its close cousin, anger. The better that you understand the dynamics of anxiety and anger, particularly as they pertain to your relationships with your owners and architects, the more effective you will be at minimizing the detrimental disruptions caused by these powerful emotions.
