ABSTRACT
VI. Methodology......................................................................................................... 622 VII. Findings................................................................................................................. 622 VIII. Correlations........................................................................................................... 623
IX. Multiple regression ............................................................................................... 626 X. Implications .......................................................................................................... 628 XI. Conclusion ............................................................................................................ 628
References........................................................................................................................ 629
Information technology (IT) has radically changed many aspects of daily life, including interactions with the government. By capitalizing on the Internet revolution, governments can create new channels of communication and new methods for participation via e-government efforts. The changing environment, coupled with citizenandbusinessdemands, encouragesgovernment involvement in e-government initiatives and relateduses of public-sector ITs. This chapter highlights the importance of e-government, offers a theoretical framework for understanding e-government, examines two methodologies for assessing e-government capacity, empirically tests several hypotheses about policy innovation at the local level, and, offers implications and questions for future research.
