ABSTRACT
A Family Assistance Center (FAC) should be established immediately after a mass fatalities incident to provide a safe and private location for families to gather (Figure 3.1). A FAC needs to be a “safe place” where families can provide authorities with information that may assist in locating and identifying their missing family member(s), attend daily briengs from ofcials regarding the progress of the investigation and the recovery process, receive emotional and physical support, and,
FIGURE 3.1 Mother carries an image of her daughter during 9/11 Memorial Service on September 11, 2007, at Ground Zero in New York. (Photo courtesy of Andrea Booher/FEMA.)
as needed, receive the ofcial notication of death from the Medical Examiner.
