ABSTRACT
Many of the Kaizen methods shared to this point can be implemented locally at a department level, as did the laboratory at Children’s Medical Center Dallas. Other organizations, like Franciscan, have moved beyond local efforts to develop and maintain an organization-wide Kaizen program. This chapter shares what Franciscan and other successful organizations have done to create a programmatic approach to Kaizen. This includes creating a central Kaizen Promotion Office, considering the use of incentives and contests, and documenting and sharing Kaizens electronically. We will also outline some expected timelines and costs associated with a Kaizen program.
