ABSTRACT

As a small business owner, you have many responsibilities and wear many hats on a day-to-day basis. One day you are the chief accountant, while the next day you are the marketing manager and salesman, perhaps the production scheduler, chief engineer, or even the human resources manager, just to name a few. Your time is at a premium and your management staff’s time is also precious. As a business consultant, I have met with small business owners and small factory managers who have a desire to improve their operations. They know that to stay competitive in today’s market, they must eliminate waste and keep costs down. They have an interest in improving their operations; consequently, due to a lack of financial resources, available time, or higher priorities, they have found the availability of consulting services out of their reach. For these reasons, this book has been prepared to aid you and your company in continuous improvement efforts.