ABSTRACT

Companies attain varying degrees of success with the Training within Industry (TWI) programs for a variety of reasons. One company that was asked to be included in the text declined to contribute because the manager felt that they were not using the programs sufficiently. A manager from Europe was relocating to the United States to support a facility recently acquired by the company. The company had recently obtained several large contracts and had hired several employees. The purchasing department consisted of five experienced buyers who had experience from five different companies. Modern Woodcrafts, LLC is a company of fifty employees in Plainville, Connecticut. Connecticut State Technical Extension Program, the Connecticut manufacturing extension partnership organization, is their Lean partner and they made Modern Woodcrafts aware that the TWI training was available in Connecticut. Their interest in the TWI programs was a logical extension of their interest in employee development.