ABSTRACT

Ben Cohen and Jerry Greenfield founded Ben & Jerry’s Homemade Ice Cream, Inc., in 1978 and from their first day of operation in a remodeled gas station, they were a socially active company. The bundler wrap is a wider plastic wrap that is placed around eight pints of ice cream and holds them in place for shipping. Many job breakdown sheets (JBS) can be created, but when they are not used quickly, few employees will see the possibilities of the results. Creating a JBS requires a process that must be adapted to the organization. The St. Albans plant created a comprehensive system for creating JBSs and it has been duplicated at Waterbury. Once a JBS has been created, the trainers who deliver the ten-hour program review it to see that the JBS complies with the job instruction training (JIT) method. Maintenance people have a natural reluctance to look at JIT because they see it as applying mainly to repetitive jobs.