ABSTRACT
Many organizations have done a fine job writing Baldrige or state award applications, and had many of their strengths turn to opportunities for improvement after the site visit. Organizations that receive a site visit should be congratulated because it signifies that the written application warranted more data collection by examiners. In the Baldrige process, you generally need about 500 to 600 points out of 1000 to receive a site visit. Some states such as Minnesota, perform site visits on all applicants; therefore, it is not an indication of “finalist” status as it is with the Baldrige. The purpose of this chapter is to let you know how to prepare for a site visit if you are an applicant for an award, as well as how to prepare and conduct a site visit if you are an examiner. The first portion of the chapter explains how to prepare for the examination, and the second section of this chapter presents tips for examiners on conducting a site visit.
