ABSTRACT
If change were easy, you would not be reading this book. The “laws” of process improvement follow other laws, as we have witnessed with electricity and now from Sir Isaac Newton. Sir Isaac Newton is considered one of the most important scientists of all time. He studied motion and developed three laws; his first law of motion is often paraphrased in Change Leadership to explain resistance. We think it has a dual value. Besides referring to a body at rest, we think his law supports the benefits of a culture of continuous improvement.
