ABSTRACT

In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experi

chapter 2|18 pages

Value Stream Mapping

chapter 3|18 pages

Standard Work

chapter 4|22 pages

5-S Workplace Organization

chapter 5|22 pages

Inventory Management Basics

chapter 6|6 pages

Rapid Changeover

chapter 7|12 pages

Mistake Proo¤ng

chapter 8|30 pages

Lean Flow

chapter 11|38 pages

Best Practices—The Door-to-Doc Interval

chapter 14|12 pages

Patient Satisfaction