ABSTRACT
Being Successful and Avoiding Failure I would like to cover a topic most people would rather avoid-failure. There are a wide variety of statistics out there, but the general consensus is that most transformational efforts fail. For those of you that have been around the block a few times, I’m sure you can relate. The new organizational structure failed to deliver the intended results. The new IT system didn’t lower costs. The new piece of laboratory or diagnostic imaging didn’t meet its productivity targets. This doesn’t imply that improvement was not made, or even that improvement was not sustained, but rather that the project didn’t hit all of its projections. Failure from
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a Lean enterprise transformation perspective implies that the organization failed to create a culture of continuous improvement. In all organizations, some type of improvement work is taking place. Simply keeping up with new and changing accreditation standards, current evidence-based treatments and procedures, and new insurance requirements requires some type of ongoing organizational change and improvement.
