ABSTRACT

Social media are fundamentally about conversations between two entities. Unlike traditional physical conversations, social media occur

in a variety of virtual environments through technological media including Internet-based computers, tablet computers, and mobile devices. Interestingly, there are literally thousands of different social media systems that help facilitate these types of conversations both within the given system and often interconnected with others. Some of the sites are even integrated into standard websites and traditional news pages. However, regardless of the technology platform utilized, the process of communication is the same as the fundamental components of conversations.