ABSTRACT
For a health care delivery organization to achieve STEEEP care, it must commit to the development of robust infrastructure, an aspect of building capacity for improvement, the seventh Institute for Healthcare Improvement Leadership Leverage Point.1 Such infrastructure includes effective systems for measuring and reporting the clinical and financial impacts associated with quality improvement. BHCS recognized the need for these systems early in its quality journey, and established resources related to database development and management through advanced programming, data integration from multiple sources, and reporting of performance measurement indicators. Collectively, these activities are provided by the BHCS STEEEP Analytics Department, a valuable organizational resource for measuring, analyzing, and reporting overall system performance as well as the effects of specific health care quality improvement initiatives.
