ABSTRACT
During Stage I of the value proposition process, inputs are processed from three di‹erent input sources:
1. Input A: Process/ products/ services targeted for benchmarking 2. Input B: Research projects previously identied 3. Input C: Random ideas/ concepts generated inside or outside the
organization
A number of activities and decisions are made related to each of these inputs. (See Figure 4.1.) —e activities related to each of these inputs are as follows:
Input A: Process/ products/ services targeted for benchmarking
1. Conduct a benchmark study. 2. Perform a gap analysis. 3. Is there a signicant gap to take action? 4. If gap is insignicant, no action is required.
