ABSTRACT
To realize manufacturing of the best quality for the customer in a rapidly changing technical environment, it is essential to create a core principle capable of changing the technical development work processes of development and design divisions. Similarly, it is important for the production division to develop a new production technology principle and establish new process management principles to enable global production (Hayes and Wheelwright, 1984). Furthermore, new marketing activities independent from past experience are required for sales and service divisions to achieve firmer relationships with customers.
