Hurricane Katrina as a Global Case of Grand Failure: Lessons for Future Crisis and Emergency Management

Contents Chapter Goals ............................................................................................................................17 Introduction ...............................................................................................................................18 Theories of Emergency Governance and Crisis Management ..................................................... 20 Katrina: A Global Case of Grand Failure in Governance and Emergency Management ............. 23 Lessons Learned and Their Implications for Future Crisis Management .................................... 26 Building Capacity with Anticipatory Surprise Management ...................................................... 27 Surprise Management Theory .................................................................................................... 28

Concept and Principles of Surprise Management Theory ...................................................... 28 Strategic Conditions for Surprise Management ..................................................................... 28 Requirements for Surprise Management ............................................................................... 29 Capacity Building in Surprise Management .......................................................................... 29

Questions for Discussion ........................................................................................................... 29 References ................................................................................................................................. 30

3. Present a candid analysis of Hurricane Katrina crisis-driven failures in leadership, organizational coordination, intergovernmental relations, chaos management, resource mobilization, emergency preparedness, response systems, and recovery dynamics.