ABSTRACT

What Is Process Redesign? Process redesign is the application of process improvement methodologies to a current system to remove waste and increase efficiencies. It is a fundamental tenet of industrial engineering (IE), and utilizes a full spectrum of IE tools to continuously improve processes or programs in any industry. Distinct from process reengineering, which creates an entirely new process from one that is obsolete, process redesign seeks to improve aspects of the current state while keeping the foundation of the process intact. Process reengineering can be thought of like the transition from cassette tapes to compact discs, an entirely new format for playing music. Process redesign is similar to the next generation of a smart phone, the technology is simply given more features, a more efficient processor, and a new look.