ABSTRACT
Management engineering and performance improvement professionals, both inside and outside of the healthcare industry, are trained with a multitude of skills to improve organizational performance. Armed with expertise that includes team facilitation, data analysis, project management, decision analysis, and organizational behavior-and many other skills-management engineers (MEs) typically have a portfolio of tools at their disposal to address most barriers to designing and implementing improvement. Recently these tools have been summarized and taught under
Contents The RME® Story: An Example of Large-Scale, Significant, Sustained Success ............................. 12 Where Were the Tools? ...............................................................................................................13
