ABSTRACT

Managed together, the three resources of information, personnel, and technology must support organizational strategy, which typically is concerned with safety and security in society. For information strategy, Chaffey and White (2011) cite the following 10 strategic issues in guidelines from the Hawley Committee:

1. Information relevancy 2. Organizational significance of information management 3. Legal and ethical compliance 4. Assessing information value 5. Information quality 6. Legal and ethical compliance with specific reference to information

lifecycle management 7. Information management skills of employees 8. Information security including risk management 9. Maximizing value from information 10. Information systems strategy

Information systems strategy is treated as a separate strategy field later in this book. For information management strategy, distinctions can be made between information policy, information audit, and information strategy. Information policy is concerned with “what should be” as it defines principles

for how information is to be managed. Information audit is concerned with “what is” as it provides an evaluation of current practice. Information strategy is concerned with the future “for a defined period ahead” as it defines objectives, targets, and actions to achieve them (Chaffey & White, 2011).